This article is published by AllBusiness.com, a partner of TIME. By Krish Chopra It was 11 p.m. on a Thursday when my phone rang—again. Another nurse practitioner student was overwhelmed and panicked ...
LittleTechGirl on MSN
How To Encourage Appropriate Conduct In Your Customer Base
All businesses deal with difficult customers from time to time, and sometimes the customer is justified in their frustrated ...
11monon MSN
Japan firm uses AI to train new staff in handling difficult customers, coping with stress
Technology offers rookie customer service staff chance to hone their pacification skills on non-humans before being posted to ...
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