We often claim that we encourage our students to take risks in their writing, reaching beyond comfortable topics and habits to learn new perspectives and skills. We might encourage students to revise ...

The importance of learning and development (L&D) in companies—at all stages—is becoming even more important to productivity and employee satisfaction, as well as company performance and employee ...

One question I often get when I speak at events or lead training sessions is, “What if I ask questions and people think I’m being confrontational?” It’s a common concern, especially when curiosity ...

Dr. R was a departmental chair at a large medical center. Through a series of staged questions and responses, he learns how to draw people into his department and help them become productive. So, as ...

Several years ago, during a flight from Houston to Paris, I had a conversation with the CEO of a prominent Houston-based company. When I mentioned that I was a teacher, I asked him, “What skills do ...

Kids are taught to say “How are you?” almost as soon as they can talk. It’s polite, it’s simple, and it works—kind of. But ...