The Microsoft Help Desk Tech Support Scam is a Trojan from the Trojan.Tech-Support-Scam family that displays a fake Windows screen stating that Microsoft Security Essentials detected 5 threats on the ...

Where do you contact Microsoft Support if you face problems relating to Windows, Office, or any other Microsoft software or service? This post will list some useful resource links, phone numbers, and ...

Microsoft upped its tech support offerings Wednesday with the debut of Answer Desk, a dedicated Website for live technical support for Windows OS and Microsoft Office software, PC tune-ups, virus ...

How much support should come free with the purchase of a tech product? And when does it become something people should pay for? The issue isn’t clear-cut, which makes the debut of Microsoft’s new ...