Process mapping is a vital technique for visualizing and understanding business processes. It allows you to outline each step involved in a workflow, effectively transforming the invisible into the ...

WINNEBAGO COUNTY, Wis. (WBAY) - Marsy’s Law for Wisconsin is teaming up with the Winnebago County District Attorney’s Office and Wisconsin Department of Justice for an exercise on how the law impacts ...

Contracting is all about process for legal teams. Process is vital to improving contract lifecycle management because all contracts go through some form of a life cycle which itself, is a process. The ...

The virtues of writing something down cannot be overstated. Especially given we’re all feeling the pressure from an industry with ongoing labor shortages, large-scale projects, stronger than-ever ...

MaritzCX’s customer journey mapping program is not a process-mapping exercise. “Frequently people think this is process mapping, but that tends to be very internally focused and doesn’t have the view ...

Even the most well-intentioned colleges and universities have a hard time figuring out where to start on the path to improving student success and completion. Financial incentives that keep students ...

What Is Value Stream Mapping (VSM)? What is a value stream? A value stream represents the series of actions an organization takes to design, create, and deliver a product or service to its customers, ...

Despite a lot of change and confusion in the automation platform space, there are three things I am pretty sure are true about robotic process automation (RPA): A lot of companies find the automation ...

Have you ever filled out a questionnaire too quickly? Perhaps it was a situation where you knew the correct answers by rote and started writing—only later to realize that the questions were nuanced in ...