A business process is an activity or set of activities that will accomplish a specific organizational goal. It coordinates the behavior of people, systems, information, and things to produce outcomes ...

Business process management is a very mature technology and methodology and yet it is finding new uses as companies push for digital transformation. BPM, or business process management, is both a ...

The product and process approaches originally appeared in education as different strategies for approaching writing in the classroom. Since their introduction, business people have retrofitted these ...

A typical performance management program measures key performance indicators (KPIs), conducts reviews and recognizes ...

In our work to help companies understand the value of applying process to their marketing and sales activities, we have found many reasons for resistance, including the preconception that much of what ...