With all that’s on your plate as an equipment manager, do you ever stop to think about customer service? Whether your “customer” is the CFO, a project owner, or even another contractor, it might pay ...

Every time I'm about to call a customer service line – dread washes over me. I know I'll fold as soon as a customer representative says they can't help me, and I feel like I've lost before even trying ...

In the ever-evolving customer service world, innovation isn't limited to technology and process improvements—it's also reshaping how businesses pay for the tools they use to support their customers.

25 November 2013 Amman, Jordan - DHL Express, the world's leading logistics service provider, recently gained international recognition for its exceptional customer service, when DHL Express Jordan ...