Today, most adults in America carry a cell phone. If they don’t, they probably have a landline phone at home. Although millions of people go online each year and take advantage of our convenient ...

Customer service is one of the most important parts of running a business. Even if you sell the best and most affordable product or service in your industry, there are going to be questions that arise ...

On Wednesday, OpenAI launched a 1-800-CHATGPT (1-800-242-8478) telephone number that anyone in the US can call to talk to ChatGPT via voice chat for up to 15 minutes for free. The company also says ...

In recent days, the Social Security Administration and its newly confirmed commissioner Frank Bisignano have celebrated “key milestones” in its quest to improve customer service, citing its ...

Net2Phone will soon give its customers who make Net-based phone calls two features never offered before: their own phone numbers and the ability to take incoming calls. Net2Phone executives say that ...

One firm controls quarter of 1-800 numbers; many redirect callers to phone-sex lines. The toll-free number for Glenn Noyes’ business, Patriot Auto Services, in Edgewater, Md., was mistakenly canceled.

This is just one of the stories from our “I’ve Always Wondered” series, where we tackle all of your questions about the world of business, no matter how big or small. Ever wondered if recycling is ...