This article originally appeared in the February 2024 issue of Security Business magazine. Don’t forget to mention Security Business magazine on LinkedIn and @SecBusinessMag on Twitter if you share it ...

Before beginning work for a client, it is important for both parties to understand the terms and conditions of the project. You need a customer service agreement so everyone has the same perceptions ...

At the San Francisco “Exchange” Data Privacy and Cyber Security Forum on April 26, a spirited debate arose whether a federal breach notification law will/should ...

Customer success should be the company goal, not just a role — and customer success begins before a deal is closed. SaaS giveth and SaaS taketh away. The subscription economy changed the game for ...

Whether it is due to layers of middlemen or archaic practices, consumers and businesses suffer from unnecessarily high transaction costs in a wide range of legacy businesses, from insurance sales to ...

JOINT BASE SAN ANTONIO-FORT SAM HOUSTON, Texas (July 30, 2014) -- The Mission and Installation Contracting Command officials are in the final phases of realigning some of its resources from ...

The New Jersey Turnpike Authority has hired four companies for a total of $1.9 billion to run the electronic E-ZPass toll collection system for the next 11 years that serves seven of the state’s toll ...

VAN NUYS, CA / ACCESSWIRE / November 5, 2019 / Capstone Turbine Corporation (www.capstoneturbine.com) (CPST), the world's leading clean technology manufacturer of microturbine energy systems, ...

Maximus‘ (NYSE: MMS) federal business has won a seven-year, $50 million contract from the Office of Personnel Management to run a health insurance customer service center for U.S. Postal Service ...

American Airlines customer service and gate agents approved a new labor contract that includes average pay raises of 30 percent, the union representing the workers just announced today. yes votes came ...