Unified ITSM and IMR bridges silos across Service Desk, IT Ops, and DevOps to reduce MTTR SANTA BARBARA, Calif., Dec. 2, 2025 /PRNewswire/ -- Xurrent, the AI-powered service and operations management ...
With campus roaring back to life amid back-to-back Commencements, Reunions, and special events, HBS IT and Operations have been partnering closely behind the scenes to ensure these activities go off ...
Dynatrace (NYSE: DT), the leading AI-powered observability platform, and ServiceNow (NYSE: NOW), the AI platform for business transformation, today announced a multi-year strategic collaboration to ...
A few CIOs with call center-based Incident Management systems can’t see the bottom of incident queues due to the thousands of pending laptop connectivity, remote access login, and VPN support requests ...
ChatGPT-maker OpenAI has taken a stake in private equity firm Thrive Holdings as part of a partnership to embed artificial intelligence into traditional industries such as accounting and IT services, ...
Steel Root, a leading cybersecurity services firm that specializes in compliance for the U.S. Defense Industrial Base, announces the hiring of Pam Demetroulakos as the company’s Director of IT Service ...
BOSTON & SANTA CLARA, Calif., October 27, 2025--(BUSINESS WIRE)--Dynatrace (NYSE: DT), the leading AI-powered observability platform, and ServiceNow (NYSE: NOW), the AI platform for business ...
Steel Root, a Salem-based cybersecurity services firm that specializes in compliance for the U.S. Defense Industrial Base, has hired Pam Demetroulakos as the company’s director of IT service ...