If the pandemic has shown anything, it is that colleges and universities can make significant change -- like scaling online learning or implementing test-blind admissions policies -- much faster than ...

Creating effective improvement cycles will help manage change after a big launch. When the excitement of a big project is over, intranet teams often fail to make a successful transition to business as ...

Continuous improvement has been mastered by industry leaders like Jeff Bezos who popularised the term “flywheel” to describe a virtuous cycle of improvement in product delivery and customer experience ...

The Plan, Do, Study, Act improvement methodology was deployed to increase the efficiency of research scheduling, to reduce non–value-added (NVA) activities, and to reduce cycle time to meet takt time.

Much of the discussion for Lean and other continuous improvement programs tends to focus on the shop floor. When talking Lean in Supply Chain & Logistics Management, one area that needs to be ...

One of the most crucial — and often most challenging — steps in changing hospital processes is gaining buy-in from physicians and staff. For changes in areas such as information technology, the ...

John Muir Health launched an innovation initiative, added beer, and exceeded its first-year revenue goal. Innovation and performance-improvement initiatives were among the primary focal points at ...