Some within the CRM giant balked, but Benioff prevailed ServiceNow’s dominant spot among IT service management (ITSM) platforms is facing its “most credible” threat to date, as longtime platform rival ...

Unified ITSM and IMR bridges silos across Service Desk, IT Ops, and DevOps to reduce MTTR SANTA BARBARA, Calif., Dec. 2, 2025 /PRNewswire/ -- Xurrent, the AI-powered service and operations management ...

The modern organization is dependent on its information technology (IT) infrastructure. If core IT systems and services are unavailable for just a few moments, chaos may ensue. Your IT team is ...

IT service management (ITSM) has experienced tremendous growth in the wake of the COVID-19 pandemic, which has spurred on the rapid development of a number of IT operations (ITOps) and digital ...

Dmytro Lazarchuk is a co-founder and CEO of Relokia with over eight years of experience in digital marketing and data migration services. A typical IT service desk receives multiple simple and easily ...

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TeamDynamix takes top ranking in highly competitive ITSM rankings, a customer driven quadrant that incorporates product functionality, vendor capabilities, innovation, and business value. COLUMBUS, ...

At a high level, ITSM is simply a structured way to design, deliver, manage, and improve the IT services your organization ...

NEW YORK--(BUSINESS WIRE)--Sept. 19, 2005--Touchpaper announced today that it has been appointed by LANDesk Software, a leading provider of integrated systems and security management solutions, as the ...

New York, March 20, 2020 (GLOBE NEWSWIRE) -- Reportlinker.com announces the release of the report "Global Cloud IT Service Management Market By Component By Organization Size By End User By Region, ...