Chat support brings real-time customer service to the online consumer, often appearing on a business’s website or application as a pop-up dialogue box. The availability of chat support on a company’s ...

The death of a loved one is often one of the most stressful experiences in life. Grief affects everyone in their own way. For some people, connecting with others and sharing their stories helps them ...

Editorial Note: We earn a commission from partner links on Forbes Advisor. Commissions do not affect our editors' opinions or evaluations. It's no secret that live chat software is a powerful tool for ...

Meta announced that they are launching a new AI-powered support hub, featuring an AI assistant to help users. The feature ...

Over the years, Facebook has been engaging in platform wars wherein they eagerly set forth features to attract more users. They even had to upgrade their monetary incentives to pull more creators to ...

24/7 live chat launches. Personalized support uses Google Gemini. Verizon is giving its customer service a major upgrade with the help of AI. The company recently announced a new support system that ...

Getting hit by ransomware is nasty business at any time. But victims of some new variants of a ransomware sample called Jigsaw should count themselves a tad luckier than others. The purveyors of the ...

A single traumatic event may last no more than just a few minutes, but its effects can linger for years to come. Post-traumatic stress disorder (PTSD) can involve a range of deeply distressing ...

Scammers handling a phishing website for Office 365 credentials added live support to add to the illusion of legitimacy necessary to trick victims. But things don't always work the way the ...