AWS signals a competitive posture in the CCaaS market with new agentic AI capabilities for Amazon Connect ahead of AWS ...

AI “teammates,” faster product development, and a pivot in Amazon’s applied-AI strategy: AWS SVP Colleen Aubrey joins the GeekWire Podcast to explain how agentic systems are reshaping how Amazon ...

Invent, Zendesk announced a Strategic Collaboration Agreement (SCA) with Amazon Web Services (AWS) to accelerate AI-powered ...

Amazon Web Services Inc. Chief Executive Matt Garman’s keynote at AWS re:Invent was filled with product updates with vision ...

Bank of America analyst Justin Post and his team attended the re:Invent conference in Las Vegas, and following the ...

Day one of AWS re:Invent 2025 is done, and it was full of news and updates from the company. Today saw the opening keynote by ...

Collaboration integrates Harness with Kiro to accelerate how AI-built software reaches production reliably and securely ...

Amazon Web Services’ new Kiro powers let AI coding assistants load specialized tools like Stripe and Figma on demand, cutting ...

SEATTLE--(BUSINESS WIRE)--Amazon Web Services, Inc. (AWS), an Amazon.com company (NASDAQ: AMZN), today announced Amazon Connect, a self-service, cloud-based contact center service that makes it easy ...

Nova Forge introduces several powerful capabilities in addition to data-mixing. Customers can train AI in their existing ...

Amazon has been making big effort lately to attract more enterprise customers, which are traditionally more conservative about technology investments. The company is doing everything it can to make ...