Customers are vital to any business, and customer relation management (CRM) software enables you to maximize every interaction. We help you choose the right CRM for your small business based on our in ...

Customer relationship management (CRM) software is a set of tools that help businesses track and manage customer interactions. The best CRM software can help businesses to better understand their ...

What Happened? Shares of CRM software giant Salesforce (NYSE:CRM) jumped 4.4% in the morning session after the company ...

Microsoft released the second version of its customer relationship management package, promising expanded language coverage and tighter links to its latest Office and server software products.

Customer Relationship Management (CRM) software is a vital piece of tech that over 91% of businesses with 11 or more employees are already benefiting from. But, with such a wide range of sectors and ...

CRM stock is showing fiscal strength and revealing an aggressive buyback plan. Why this trader thinks there's even more ...

Customer Relations Management (also known as CRM) has become the buzzword for businesses over the last few years. The rise of CRM popularity has brought with it a whole wide array of software choices ...

Communication is vital in business, and modernizing communication technology allows businesses to run more strategically and efficiently. Real estate, in many ways, has been slow to adopt advanced ...

Salesforce shares are rising Thursday following the company's third-quarter report, which topped estimates and showed ...

A business.com editor verified this analysis to ensure it meets our standards for accuracy, expertise and integrity. Chad Brooks,Managing Editor Business.com earns commissions from some listed ...

There are many ways to make a bad technology decision for a customer relationship management (CRM) system, but only a few ways to make a good one. More often than anyone would like to admit, the ...

Customer relationship management (CRM) doesn't have to be costly and complicated. Start with the top small-business-friendly CRM software we've tested. I’ve been writing and editing technology ...