Reaching out to customer service can be frustrating, especially after long hold times or a messed-up order. But the person ...
A routine customer service call reminded columnist Janell Shah just how rare basic kindness has become. This week, Shah looks ...
F.A. Peabody Insurance is proud to announce that Shelby Stanhope, customer service agent for personal lines in the company’s ...
Schnackenberg placed an order Sept. 21 for seven shirts, a hoodie, a sweater vest and a pair of shoes for $65.18 — $59.25 for ...
Effective strategies matter: From building relationships on shared values to empowering customer service teams, offering ...
After offering a refund, the company back-tracked and refused to return the money. Find out how it was resolved.
ZoomInfo reports a generational shift in B2B sales as Millennials prefer digital experiences, rejecting traditional sales ...
The Mobile Rundown on MSN
The Sales Rep Who Emptied His 401(k) to Create a Global Tool
The story of an immigrant founder who transformed personal loss, persistence, and product clarity into a $3 billion scheduling company.
As many geared up for the biggest day on the shopping calendar, others remembered the tragedy that saw an innocent ...
B2B Service Support Officer at Flow, Alicia Tucker has received the Consumer Advisory Committee on Utilities (CACU) Customer ...
Wealthy Driver on MSN
Here's how to know if you have a good car insurance policy
Car insurance is something that most people don't think about until they suddenly need to. Whether you're involved in a ...
After Citizens CEO Bruce Van Saun announced a company-wide AI makeover, Chief Information Officer Michael Ruttledge told ...
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