Choosing the right Microsoft Dynamics 365 implementation partner is as critical as choosing the platform. This guide explains ...

Every renewal decision represents a moment of choice between continuity and transformation. When guided by the PREPARED ...

Ignite revealed agents that automate routing, triage, logic repair and onboarding—reshaping how CX teams scale.

Microsoft faces intensifying competition from Alphabet/Google, as both companies' AI and cloud strategies increasingly ...

The Healthcare Customer Relationship Management (CRM) market is primarily driven by the rising need for enhanced patient engagement, digital ...

Salesforce can still be a winning long-term investment, even if it isn't the high-octane growth stock it used to be.

Recipients of the 2025 Hire Vets Medallion Awards, including Permuta Technologies, Inc., have demonstrated that they meet the stringent requirements for veteran employment and integration. These ...

Nova Forge lets Amazon’s customers train frontier models for different tasks—a potential breakthrough in making AI actually ...

Salesforce posted $10.3 billion in Q3 revenue with AI growth at 330%, but the stock fell 29% in 2025. Investors question scalability, Microsoft's lead, and reliance on acquisitions.

The 54 winning counties in this year’s survey are incorporating community feedback into their plans, ensuring responsible AI use, maturing their data programs and navigating challenges without ...

Artificial Intelligence - Catch up on select AI news and developments from the past week or so. Stay in the know.

Paul Schnackenburg, our go-to expert, dives into massive datasets--including Microsoft's Digital Defense Report 2025--to deliver practical, battle-tested advice for organizations that can't ...