Quiq reports that retaining customers is crucial for profitability. Effective strategies include personalizing communication, ...

Reaching out to customer service can be frustrating, especially after long hold times or a messed-up order. But the person ...

RestoPros of Tulsa, a leading restoration services provider serving the greater Tulsa metropolitan area, emphasizes its commitment to industry-leading certification standards through the Institute of ...

Research from POPX reveals widespread channel adoption of artificial intelligence (AI) to improve operations and security.

South Jersey residents can access energy bill support through multiple programs including LIHEAP, which offers grants up to ...

Airlines aren't always on the hook when your flight is canceled or delayed. Before you ask for compensation, ask these two ...

Forty years of waiting tables taught Kathy Fisher a few things about customer service: Pay attention to the customer, stay busy and get to know the people at the table.

Businesses can transform satisfied customers into passionate brand advocates by consistently exceeding expectations through a ...

Freedom Mobile is warning customers about a privacy breach that exposed personal details for what the company says was a ...

Dec 4 (Reuters) - U.S. Steel said on Thursday it has begun the process to restart operations in one of two blast furnaces at ...

Veeva AI Agents work seamlessly within Veeva applications and have direct, secure access to data, documents, and workflows ...

Discover how user journey analysis helps identify pain points, optimize experiences, and improve conversion rates by mapping user behavior across all touchpoints.